The Healthcare Experience

Daily perspectives of a healthcare executive in pursuit of patient safety, the premier healthcare experience, an engaged & healthy workforce and life balance.

CAPE PRIDE - April 8, 2015

 

Good afternoon Cape Coral Employees, Physicians, Volunteers & Auxilians…

OHE – Healing Relationships
• A story shared with us by Debby Donner…This past Monday, a customer was shopping and paying for her items.  Just after completing her sale with Shirley Sterz, Volunteer Cashier at the Thrift Shop, the customer fell to the floor.  Shirley came back to get me and I along with Naomi Sauer, Volunteer went out to assist.  I told Shirley to call 911 while I stayed with the customer who fell and Naomi talked to her and told her that she will be taken care of.  I made sure she wasn’t moved and she was breathing while Shirley talked with the 911 operator.  Then I took over with 911 operate while Shirley took care of the other customers.  I stayed with the customer until EMTs got here, probably ten minutes.  This was a team effort, not just one person.  It is good to hear that the customer is still alive as she was in her 90’s and in the store shopping by herself. 

Great job to Debby and the other volunteers who assisted in identifying the symptoms and calling for assistance.

KUDOS
• National Patient Access Week – April 5-11, 2015.  Recognize and celebrate Patient Access Services staff for their continued accomplishments of service in the healthcare access continuum.

• April is National Occupational Therapy month.  As an occupational therapist or occupational therapy assistant, you are part of a vitally important profession that helps people across the lifespan participate in the things they want and need to do through the therapeutic use of everyday activities. The holistic and customized approach to evaluations, interventions, and outcomes help a child with disabilities participate in school and in social situations, assist a person recovering from injuries to regain skills, aid an older adult to stay as independent as possible, and offer the specialized support and services to people of all ages and in all circumstances that only occupational therapy can provide.

LMHS Opens New Rehab and Wellness Center
Formerly known as Lee Center for Rehabilitation & Wellness and located at 2070 Carrell Road, it recently relocated to City Center 41 Plaza, 3114 Cleveland Avenue, just south of Lee Memorial Hospital and now is the home of Outpatient Rehabilitation, The Children’s Rehabilitation Center and the Wellness Center – Fort Myers. There will be an open house held on April 23 from 4pm to 6pm with tours of the new facility, raffle prizes and light refreshments.  For more information, call the Fort Myers location at 343-4980, the Cape Coral location at 424-3220, or visit www.leememorial.org/wellness/index.asp.

LifeLink -
 April is Donate Life Month and to celebrate, Cape Coral Hospital is participating in a campaign to increase organ, tissue and eye donation.  To learn more about donation or register your wishes to become a donor, sign up on Florida’s donor registry at www.DonateLifeFlorida.org.  Don’t forget to indicate your affiliation with Cape Coral Hospital so we can track how many people are inspired by our efforts.

What’s going on around the system?
At times, we are asked to provide general leadership and board updates or questions asking how the newspapers or our neighbors know system information before us.  As a public entity, the Board agenda and packet is always posted in advance of the Board meeting. In addition, our system leadership meets quarterly.  In addition to sharing and discussing at your staff meetings and/or communications boards, I have included links below so you could review on a real time basis.

The Board info link:
http://www.leememorial.org/boardofdirectors/board_packets.asp

The Quarterly Leadership link: (for our Intranet only)
http://intranet1/oe/leadershipupdate2015.asp

I want to hear from you…
We’ve added Board and Leadership information to Cape Pride.  What information would you like to read about in Cape Pride?

Scott

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Fun at the Workplace...
CAPE PRIDE - April 1, 2015
 

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